This online store is dedicated to selling executive and casual clothing for modern and contemporary women. At DM Shop they specialize in dressing women with styles that never go out of style, with the highest quality both in merchandise imported from the United States, Colombia and Brazil, as well as in their excellent customer service.
Dressing the Executive Woman from her Home
DM Shop main objective is to dress executive women who have difficulty acquiring quality clothing at affordable prices. They take the store to the customer’s house, precisely to keep up with the hectic pace of life of working women, that have it difficult to go shopping, take the time to try clothes and decide which ones to buy.
Entering their website www.dmshoppanama.com, the customer from her cellphone or computer can add to the shopping cart the cloth is interested in, to choose later calmly. Once it is chosen, the customer service team receives the order and immediately makes contact to coordinate the delivery. A business platform that they will keep since they are aware that this is the future of sales.
Personal Recommendations, the Best Advertising
In communication it is said that the best advertisement is the word of mouth and in DM Shop case this has been its best tool for teaching out the market it is targeting. Their clients, both women and men, choose them for the speed in which they attend their orders and because they are dedicated to making recommendations according to each need. Their clients are mostly women. However, there is also a growing interest on the part of men for the practicality for them to purchase a gift.
A Customer for Life
At first, this venture thought that online sales would be a challenge; however, acceptance has been great, especially since the percentage of cloth being returned for size reasons has been minimal. They found that most of their customers know their sizes very well and when have doubts, that’s where DM Shop comes in to support and recommend. The advice they provide is not based on selling a product for one day, but rather on winning a customer for life. For them, their greatest satisfaction is when they share photos on social networks wearing their clothes and even more so when they receiving new clients who have been recommended by those clients.
Business in Constant Expansion
DM Shop receives orders from all provinces, however, most of its customers are in Panama City. Today, they are trying to cross borders, receiving some orders from neighboring countries such as Colombia and Costa Rica, however, they still have to fine tune their processes.
The attention offered by this enterprise makes a difference, since the big stores can’t handle all clients and the staff that attends the stores is not so helpful. The DM Shop sales team has served a large number of dissatisfied customers from large stores and today they are frequent customers.
A New Opportunity
This venture has always been focused on executive clothing. However, the pandemic forced them to modify their inventory a bit and introduce more casual clothing, which has helped them reach new markets and have more visibility. A strategy that now allows them to satisfy many more tastes, styles, budgets.
Women in Power
The founder y co-owner of DM Shop is a entrepreneur woman who know that women today have an extremely important role in society and especially in the corporate world. Today there are women being CCO, CEO, CFO, among other important positions in all kinds of industries. This is the reason why 9 years ago DM Shop had the vision that this would be important and they launched their venture.
General Information:
Cell: +507 6327-1928
Instagram: @dmshoppanama
E-mail: dmshoppanama@gmail.com or info@dmshoppanama.com
Web page: www.dmshoppanama.com
Photos courtesy: DM Shop Panama
