Mongo Kiosko was born from a need that became a hidden opportunity and passion. Last year at the beginning of the pandemic, Juan Carlos Guevara’s business, Ashanti De Leon’s husband (she is the leader of this entrepreneurship), had to close due to the closure of many economic activities. After a lot of thinking they came to the conclusion on what people needed and this is how this venture specialized in bringing products from the Chiriqui Highlands started.
Chiriqui Highland Products
Mongo Kiosko is quality fresh vegetables and fruits, having 90% of its products coming directly from the highlands, ensuring freshness and quality. Additionally, they have also established alliances with Panamanian companies that allow them to offer a wide variety of products for their clients such as: patio eggs, organic honey, highlands coffee, artisanal chimichurri, artisan yogurt, cheeses, and sweets, as well as the delicious “bienmesabe” (traditional spanish dessert).
An Unstoppable Trio of Partners
Mongo Kiosko is formed by three partners: Moises Rivera, in charge of the direct relationship with the producers, who lives in Volcan, Chiriqui; Juan Carlos, who is in charge of purchase logistics, withdrawal of merchandise and delivery; and Ashanti De Leon, who sees the other administrative and financial part, customer relations and marketing. However, what she likes the most is customer relationship. Understanding their tastes, and having the opportunity to personalize each of their orders appeals to her very much. Making clients feel like they were doing their shopping, but with the experience that Mongo Kiosko does it for them and delivers it to their doorstep. A service that they do with a lot of love and passion.
Helping the Environment
Ashanti says that at first they used a lot of plastic, but with time and with new trends they began to use returnable baskets to minimize the use of plastic and thus help the environment. Also, they make good use of the waste, they do not wait for the product to be damaged or do bad, caused when they identify products that are not suitable for sale or do not meet their quality standards, they take it out and segment them to donate them to various groups that will make good use of it.
The Faster the Delivery … The Better!
Since the beginning of the Pandemic, they have reduced the delivery time from one day a week to only 24 hours. This May they implemented a new system: if the client orders before 10:30 a.m. and lives in downtown Panama City receives the order on the same day.
For Ashanti, service is key, making clients feel that you are accessible and that beyond money, their needs are important. Nevertheless, quality, being consistent and daily effort make it easy for each delivery to be at its best. They encourage the client to live the #mongoexperience.
Future and General Information
In the future, Mongo Kiosko works on producing some products themselves. Additionally, keeping in mind their goal of opening a Mongo Market, a place where people can go to select their products, but always offering their online service.
- For direct orders: www.mongokiosko.com, or WhatsApp: 6615-3406.
- Payment methods: ACH transfers, in Yappy: Mongo Kiosko or in the number 66153406, credit cards with the link of how much app.
- Social networks: Instagram: @mongokiosko
- E-mail: mongokiosko@gmail.com